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Here’s a message greeting customers of Bonneville Bank in Provo, Utah. “Alert! Due to the high amounts of fraudulent card activity in California, Florida, and Georgia, you …More...

How many times have you purchased something and lost your paper receipt somewhere between the checkout register and your car? New solutions are emerging that will offer …More...

“The plane has now reached cruising altitude. Wi-Fi is now enabled.” For the gotta-be-connected-now road warriors and travelers, those will be welcome words from the flight deck.  …More...

comScore’s State of Online Banking report reveals a few surprises, not all of them directly related to online banking.  Here are some of the top survey headlines …More...

Talk about making it easy to pay a bill. California’s Pacific Gas and Electric (PG&E) lets people pay online, by mail, by phone, by automatic deduction, in …More...

Launching a new car? Forget four-color ads, TV spots, direct mail and the fancy displays at auto trade shows, and instead use a game made for the …More...

“Customer Loyalty and Brand Image Decline among Retail Banking Customers For a Fourth Consecutive Year.”  While that headline of the JD Power and Associates Retail Banking Satisfaction …More...

How do you profile your customers’ online social behaviors? Forrester’s “Social Technographics” authors Charlene Li and Josh Bernoff years ago provided a framework to do just that. …More...

When it comes to the virtual chess game of mobile payments, it looks like Visa and Apple are making more opening moves than a grandmaster. On one …More...

“Save your money.” That’s ING Direct’s tagline. Based on the new sweepstakes ING announced, perhaps that tagline should be, “Give you money.”  Find out how ING Direct …More...

Move over GDP, CPI, sales tax and retail sales. Some economists now are turning to urban economic indicators for spending, moving and working to get a new …More...

In a life-imitates-art plot resembling a scene from the movie comedy Ferris Bueller’s Day Off, it appears that a handful of students from Maryland’s Winston Churchill High …More...